Terms of Service

Effective Date: February 18, 2026

1. Acceptance of Terms

By accessing or using the MDPerform AI Portal ("the Service"), operated by Momentum Dynamic Performance ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Service Description

The MDPerform AI Portal provides AI-powered chat, document analysis, QR code generation, event analysis, and related services for business performance improvement. The Service connects to multiple AI providers and may use both locally hosted models and third-party APIs to process your requests.

3. User Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your login credentials.
• You must notify us immediately if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal activity or to generate harmful content.
• Attempt to circumvent security measures, access controls, or content filters.
• Interfere with or disrupt the Service or its infrastructure.
• Share your account credentials with unauthorized individuals.
• Use the Service to infringe on the intellectual property rights of others.
• Transmit viruses, malware, or other harmful code through the Service.

5. Intellectual Property

Your Content: You retain ownership of all content you submit to the Service, including text, images, and documents. By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service to you.

AI-Generated Content: Responses generated by AI models are provided for your use. We make no claim of ownership over AI-generated output. You are responsible for reviewing AI-generated content for accuracy before relying on it.

Our Service: The Service itself, including its design, code, and branding, is the intellectual property of Momentum Dynamic Performance.

6. Subscription and Payment

• Access to certain features is determined by your subscription tier.
• Token usage is tracked and may be limited based on your tier.
• We reserve the right to modify pricing and tier benefits with reasonable notice.

7. AI Disclaimer

AI-generated responses are provided "as-is" and may contain inaccuracies or errors. The Service is a productivity tool and should not be used as a substitute for professional advice in legal, medical, financial, or other specialized fields. Always verify important information independently.

8. Limitation of Liability

To the maximum extent permitted by law, Momentum Dynamic Performance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim arising from the Service shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for service interruptions.

10. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Termination

You may close your account at any time by contacting us. We may terminate or suspend your access for violations of these Terms or for any reason with reasonable notice. Upon termination, your right to use the Service ceases immediately.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal remedies.

Privacy Policy

Effective Date: February 18, 2026

1. Information We Collect

We collect the following categories of information:

• Account Information: Email address, username, and encrypted password when you create an account.
• Conversation Content: Messages you send and AI responses, subject to your chat history settings.
• Usage Data: Token usage, model selections, feature usage, and session activity for billing and service improvement.
• Uploaded Files: Documents, images, and audio files you attach to messages, used solely to process your request.

2. PII Redaction — How We Protect Your Data

The MDPerform AI Portal includes a built-in PII (Personally Identifiable Information) redaction system that is enabled by default. When active, the system automatically detects and replaces sensitive information in your messages — including names, addresses, Social Security numbers, phone numbers, email addresses, and more — with safe placeholders before your message is sent to any AI model or stored in our database.

The original, unredacted text is never transmitted to AI providers and is never stored. Only the redacted version is used. You can configure which categories of information are redacted in your Privacy settings, or disable redaction entirely if you prefer.

3. How We Use Your Information

• Service Delivery: Processing your AI requests, maintaining chat history, and providing the features you use.
• Billing: Tracking token usage to manage subscription limits.
• Service Improvement: Anonymized, aggregated data may be used to improve response quality and system performance.

4. Anonymized Data for Service Improvement

Conversations from users with Standard or Save All history modes may be anonymized and used to improve AI response quality. This process involves:

• Removing all user identifiers (no user ID, account info, or chat ID is retained).
• Re-applying PII redaction as an additional safety measure to ensure no personal information remains.
• Storing only the anonymized prompt-response pairs in a separate database.

Users who select "Never Save" as their history mode are fully opted out of any data collection for service improvement. Their conversations are deleted immediately and are never harvested.

5. Data Retention

Your data retention is controlled by the chat history mode you choose in Settings:

• Never Save: Conversations are deleted when you start a new chat. No data is retained.
• Standard: Conversations are kept for 10 days, then automatically deleted. Pinned chats are kept indefinitely.
• Save All: Conversations are permanently saved. Older conversations are archived automatically.

You can change your history mode at any time in Settings. Account information is retained as long as your account is active.

6. Third-Party AI Providers

When you select an external AI provider (such as Anthropic, OpenAI, Google, or X.AI), your messages are sent to their APIs for processing. These providers have their own privacy policies. PII redaction is applied before data is sent to any external provider.

When you use locally hosted models (Ollama or MDPerform RAG), your data remains entirely on our private infrastructure and is never sent to external services.

7. Data Security

We protect your data with:

• AES-256-GCM encryption for stored API keys and sensitive configuration.
• JWT-based authentication with time-limited tokens.
• Rate limiting to prevent abuse.
• Network isolation — our AI infrastructure is not directly accessible from the internet.
• Regular security reviews and system hardening.

8. Your Rights

You have the right to:

• Control your data: Choose your chat history mode to determine how long conversations are kept.
• Delete conversations: Remove individual chats or set history to "Never Save" for automatic deletion.
• Configure privacy: Enable or disable PII redaction and choose which categories are protected.
• Opt out of data collection: Select "Never Save" history mode to fully opt out of anonymized data collection.
• Request account deletion: Contact us to permanently delete your account and all associated data.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. The effective date at the top of this policy indicates when it was last revised.

11. Contact Us

For questions about these terms or our privacy practices, please contact your Momentum Dynamic Performance representative or reach out through the portal's contact form.